Carillion Insolvency – employee and business support

The Cabinet Office has announced that the government will continue to deliver all public sector services following the insolvency. The Official Receiver who works for the Insolvency Service (one of BEIS’s partner organisations) has been appointed by the court as liquidator along with partners at PwC that have been appointed as Special Managers.


– The Government is taking steps to support businesses and workers who have been affected during the process of winding up the firm. The Official Receiver/Insolvency Service/PwC have established a hotline to provide up to date information to those firms and employees who have been affected. They will also publish regular online updates.

– In the event of any redundancies, there are special arrangements for employees who are owed redundancy pay and notice pay by their insolvent employer after they have been dismissed. The Redundancy Payments Service in the Insolvency Service can pay statutory amounts owed to the former employees from the National Insurance Fund.

– JobCentre Plus, through its Rapid Response Service, will also provide support to any employee affected by this announcement. The Rapid Response Service will be able to provide advice on alternative employment, help with job searches, training and also help overcome barriers to new employment or training.


The Pensions Advisory Service will provide free and impartial guidance for those in pension schemes affected by Carillion’s insolvency, through a dedicated helpline that has been established. The Insolvency Service can make payments out of the National Insurance Fund for unpaid pension contributions subject to statutory limits. The Pension Protection Fund is also available to pay out compensation in the case where a company can’t honour its liabilities to employees when it becomes insolvent. Visit: The Pensions Advisory Service or Tel: 0300 123 1047.

Support for Small Private Firms

In addition, the following resources are open to all workers and businesses affected by Carillion’s liquidation and to those who are seeking further information:

– a webpage set up by the Insolvency Service for those affected and seeking advice;

– a dedicated website set up by the Special Managers, PWC, as well as a dedicated helpline – Tel: 0800 063 9282.

– more general advice on business support is available through the BEIS Business Support Helpline Tel: 0300 456 3565 and is open Monday to Friday, 9am to 6pm. There is also a text phone service available on 0208 742 8620.

Alongside this, a network of 38 Local Growth Hubs (one in each Local Enterprise Partnership area) are also on hand to help businesses of all sizes and in all sectors, to access the support and advice they need.

If you’re based in Sandwell, Dudley, Wolverhampton or Walsall and would like more information or support, please get in touch with the Black Country Growth Hub. Alternatively, if you are located outside of the region, visit the ‘Growth Hub Finder’ tool on the LEP Network website to find a Growth hub that can help you.

Types of support available

Short-term finance

British Business Bank has made finance available for suppliers of Carillion (available through EFG providers).
Banks have collectively announced support to suppliers of Carillion.
Business Advisory Service is a tool to find chartered accountants (ICAEW) sorted by specialisms, who are offering up to one hour free consultations.
– Invoice finance/factoring, asset finance, bridging loans and other vehicles: search on Better Business Finance.

Redundancy support

Skills Support for Redundancy (in the Black Country) is an EU-funded initiative designed to support individuals affected by redundancy, providing free training courses.

Finding new customers

– Lots of support and opportunities on the Supply page.
– Public sector and B2B opportunities on HVM City : The Opportunity Gateway.
– Get help to improve your supplier profile with BIDsmarter West Midlands.
Skills Support for the Workforce and the Black Country Skills Factory offer training modules in marketing.
Talent Cupboard – short-term graduate placements for help with branding, websites or social media (around £250).
– Graduate placement programmes such as the Business Interfacing Graduate (BiG) Scheme or Knowledge Exchange & Enterprise Network (KEEN).
Manufacturing Growth Programme (for manufacturers who may have supplied Carillion directly or indirectly): marketing, processes, strategy, finance.

Improving resilience

Skills Support for the Workforce and the Black Country Skills Factory.
– Free mentoring from volunteer business mentors for SMEs through Mentorsme.

Leadership and management training

Strategic Leadership Programme from the Black Country Chamber of Commerce.
Aston Programme for Small Business Growth.
Goldman Sachs 10,000 Small Businesses.
CITB management courses.
Skills Support for the Workforce and the Black Country Skills Factory management modules.

In the Black Country, SMEs trading for more than one year in eligible sectors can benefit from up to 12 hours of one-to-one officer time through the Black Country Growth Hub to help them research, identify, apply and implement support.



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